Terms of Service

1. Overview

The Real App Store ("we", "us", "our") is a marketplace for self-hosted applications. By using our platform, you agree to these terms. We provide a venue for developers to sell apps and for buyers to purchase and deploy them to their own infrastructure.

2. For Buyers

• Pricing: App prices are set by developers at submission and may be changed by the developer at any time. A price change applies to purchases made after the change.
• One-Time Purchase: All purchases are one-time payments. You own the app forever.
• Refunds: All fees are non-refundable. Apps are delivered as Docker images to your own infrastructure and cannot be returned. Deployment problems are handled as support, not refunds. We may, at our sole discretion, refund a purchase we were unable to deliver or a duplicate charge.
• Chargebacks: A card dispute is handled under the card network's rules and is not a refund route. A purchase under dispute is suspended until the dispute closes.
• Deployment: Apps deploy to your own cloud infrastructure. You are responsible for your cloud provider costs (e.g., Digital Ocean ~$12/month).
• Data Ownership: All data generated by deployed apps resides on your servers. We have no access to it.

3. For Developers

• Revenue Share: Developers receive 75% of each sale. The 25% platform fee covers payment processing, hosting, security scanning, compliance, tax reserve, and platform sustainability.
• Review Fees: AI verification costs $19 (flat fee). Human testing costs $299–$2,499 based on app size (Small, Medium, Large) and testing level (Functionality Tested, Deep Tested).
• Developer Fees: Developer fees are non-refundable. If we reject a submission, your listing fee and any fee for work we have not yet performed stay on your account and are applied automatically to your next submission. Your first revision is free if your app does not pass.
• Payouts: Monthly payouts via Stripe Connect with a minimum threshold of $50.
• Submissions: All apps must be Dockerized, include a health check endpoint, and pass our security review. We reserve the right to reject or remove apps that don't meet quality standards.
• Pricing and Revenue Share: You set a one-time price for your app within the platform's allowed range and may change it at any time. You receive 75% of each sale price; payment processing costs are borne by the platform.

4. Verification & Quality

We provide a two-phase verification process (AI + human). We guarantee 95% bug detection for human-verified apps. This is not a guarantee of zero bugs. Edge cases, race conditions, and browser-specific issues may occasionally occur.

5. Prohibited Uses

You may not:

• Submit apps containing malware, backdoors, or malicious code.
• Attempt to bypass our security scanning or review process.
• Misrepresent app functionality or capabilities.
• Use the platform for any illegal purpose.

6. Limitation of Liability

The Real App Store is provided "as is". We are not liable for damages arising from app deployments, data loss on your infrastructure, or third-party service outages. Our total liability is limited to the amount you paid for the specific app in question.

7. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email. Continued use of the platform constitutes acceptance of updated terms.

8. Support

• Standard support: Included with every purchase. Covers the store, your licence, and our deployment automation and recipes. Open a ticket at /support; we aim to respond within one business day.
• Managed Deploy: Per deployment. A Real App Store engineer deploys the app inside your own cloud (server, domain, SSL, email, file storage, data import) and stays available for 7 days after go-live through the deployment chat.

Set-up inside your own cloud is Managed Deploy work; it is not covered by Standard support.

9. Contact

Questions about these terms? Email us at [email protected].